Privacy Policy
Last Updated 18th July 2025
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Your information is your information and we understand that, which is why we are committed to respecting the privacy of anyone who visits our restaurant (our “Services”) or our website (the “Site”).
Just to let you know the Site is not intended for children, specifically anyone under the age of 16, so if you are under this age please do not use our Site.
This privacy policy (“Privacy Policy”) explains our approach to any personal information we might collect from you (or where a third party has collected it on our behalf) because we want to ensure that you understand this. It also explains what our purpose is when we process this information and your rights surrounding this.
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Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties who collect it for their own purposes.
Who are we and what do we do?
The Site and our Services are operated by The Pizza Comodor trading as The Comodor (“we”, “us” or “our”).
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How to contact us?
If you have any questions about this Privacy Policy or wish to exercise your rights set out in this Privacy Policy, please contact The Comodor Manager by:
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calling us on 01932354888; or
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writing to us at The Comodor, Cobb House, 2-4 Oyster Lane, Byfleet, KT14 7DU.
What personal information do we collect and how do we use it?
We collect and use your personal information in a variety of ways, for example, to provide you with the Services that you have requested from us such as making a table booking or providing you with a takeaway or delivery order. We have set out below the ways in which we collect your personal information and the reasons why we use it.
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1. Fulfilment of Services:
We collect and maintain personal information that you voluntarily submit to us during your use of the Site and/or our Services. For example, when you request to book a table, order a food collection or delivery.
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In providing the Services, we may collect the following types of personal information:
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First name and/or surname
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Contact telephone number
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Address or geographic location
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Payment information
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What is our legal basis?
It is in our legitimate interest to use your personal information to provide the services you have requested from us and where it is necessary for the performance of any contract that we have with you.
How do we share your personal information?
We do not sell any of your personal information to any third parties. Your privacy is important to us. However, we will share your personal information with a variety of companies, where it is necessary to do so, in order to enable us to provide the services to you as set out in this Privacy Policy.We may share your personal information with the following types of companies:
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REASON
Fulfilment of services (e.g. to enable you to book a restaurant table, verify any card payments, deliver products).
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CATEGORIES OF COMPANIES
Providers of booking software tools, credit card companies and other payment providers, delivery and courier companies.
How do we obtain your consent?
Where our use of your personal information requires your consent, you can provide such consent:at the time we collect your personal information following the instructions provided; orby informing us by e-mail, post or phone using the contact details set out in this Privacy Policy.
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Third party links and services
Our Site contains links to third party websites and services. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy Policy no longer applies.
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Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies.
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We do not monitor, control, or endorse the privacy practices of any third parties.
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We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.
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This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to these third party websites and third party service providers.
How long do we keep your personal information for?
Regarding personal information we have processed in connection with the supply of our products and services to any customer, we will retain personal information relevant to that supply of products or services for six years from the date of supply and in compliance with our obligations under the EU General Data Protection Regulation (or similar legislation around the world). We may then destroy such files without further notice or liability.
Regarding any other personal information we have processed, we will retain relevant personal information for a period of three years from the date of our last interaction with you.
If your information is only useful for a short period, we may delete it at the end of that period.
Confidentiality and security of your personal information
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.
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We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:
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unauthorised access;
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improper use or disclosure;
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unauthorised modification; and
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unlawful destruction or accidental loss.
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All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.
How to access your information and your other rights?
You have the following rights in relation to the personal information we hold about you:
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Your right of access:
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​If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details).
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Your right to rectification:
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If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
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Your right to erasure:
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You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
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Your right to withdraw consent:
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If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
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Your right to lodge a complaint with the supervisory authority:
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If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.
Changes to this privacy policy
We may make changes to this Privacy Policy from time to time.
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To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.